01 / GETTING STARTED

How do I create a tasting?

Open PourNote and choose the command for a new tasting. Enter the essentials, select the sensory attributes that matter to you and save. You can return later to complete the entry.

02 / PERMISSIONS

Photo, voice and location

Permissions are optional. Grant access only when you want to attach a photo, record a memo or save a location. You can change each permission in device settings.

03 / DATA

Where are my tastings?

PourNote keeps the diary on your device. Depending on your platform and settings, data may be included in iCloud backup or Android backup and transfer. Exported copies remain wherever you choose to save them.

04 / PREMIUM

How do I restore a purchase?

Open the Premium screen and use Restore Purchases if available in your version. Make sure you are using the same App Store or Google Play account used for the purchase. Payments and refunds are handled by the store.

05 / BACKUP

How do I protect my diary?

Enable your device backup and, when available, periodically create an exported copy. Keep the file in a secure place and check it before replacing or resetting your phone.

06 / TROUBLESHOOTING

What should I include in a report?

Describe the step that causes the issue and include the device model, iOS or Android version and PourNote version. Attach images only when useful and remove unnecessary personal data.

Need help?

Tell us what is not working.

Support is available by email. Do not send passwords, payment details, recordings or diary content unless strictly necessary for diagnosis.

Contact support